AMR Research has also reported that reverse logistics account for more than 4.5 percent of total logistics costs, therefore inefficiency can substantially affect a company's bottom line. Integrating reverse logistics processes into the service supply chain can effectively address these challenges and give companies a competitive advantage.  -   Nancy Koenig     Quotes
AMR Research has also reported that reverse logistics account for more than 4.5 percent of total logistics costs, therefore inefficiency can substantially affect a company's bottom line. Integrating reverse logistics processes into the service supply chain can effectively address these challenges and give companies a competitive advantage. Nancy Koenig
 Research