People are really emotional about their pets and love to talk about them. We have a really intensive e-mail marketing program already. We thought it would be great to take some of the comments [from customers who are] having great success with products and get them into the hands of people who don't come to the Web site [often].  -   John Lazarchic     Quotes
People are really emotional about their pets and love to talk about them. We have a really intensive e-mail marketing program already. We thought it would be great to take some of the comments [from customers who are] having great success with products and get them into the hands of people who don't come to the Web site [often]. John Lazarchic