We give them some flexibility, but we don't let them go into the mandatory services, ... I'm hoping that as we make the transition, it frees this agency's resources up to really pressure plans to be more efficient.  -   Robert Kerr     Quotes
We give them some flexibility, but we don't let them go into the mandatory services, ... I'm hoping that as we make the transition, it frees this agency's resources up to really pressure plans to be more efficient. Robert Kerr
 Flexibility