This meant an increase in some of the administrative challenges of the program. For example, we received a number of compensation requests that lacked pertinent information to process the claims, which can take considerable time to obtain. Some field investigation reports did not provide enough information to meet the minimum criteria for confirmed or probable claims, and some claims were rejected.  -   Suzanne Stone     Quotes
This meant an increase in some of the administrative challenges of the program. For example, we received a number of compensation requests that lacked pertinent information to process the claims, which can take considerable time to obtain. Some field investigation reports did not provide enough information to meet the minimum criteria for confirmed or probable claims, and some claims were rejected. Suzanne Stone
 Example