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More - Al Lenza Quotes

Clearly there are cost savings. But our primary objective is to give customers what they want. - Al Lenza Quotes

Clearly there are cost savings. But our primary objective is to give customers what they want.

At Thanksgiving, there were no lines anywhere. All these nightmarish predictions of crowds just don't materialize anymore. - Al Lenza Quotes

At Thanksgiving, there were no lines anywhere. All these nightmarish predictions of crowds just don't materialize anymore.

Crowd

At lot of customers now feel comfortable issuing their own boarding passes at home. It buys them a few extra minutes when they get to the airport. - Al Lenza Quotes

At lot of customers now feel comfortable issuing their own boarding passes at home. It buys them a few extra minutes when they get to the airport.

Home

But if you're talking about sending a private price that undercuts the published fare by, say, $10, I don't think there's much of an appetite for that yet. Our published fares are already fairly competitive and priced right. - Al Lenza Quotes

But if you're talking about sending a private price that undercuts the published fare by, say, $10, I don't think there's much of an appetite for that yet. Our published fares are already fairly competitive and priced right.

We'd like to get to a point where the kiosks could actually negotiate the compensation a passenger will get and rebook the flight. - Al Lenza Quotes

We'd like to get to a point where the kiosks could actually negotiate the compensation a passenger will get and rebook the flight.

Customers at nwa.com now have even more options when planning their next vacation. In addition to their air travel needs, Northwest customers can take advantage of competitive pricing for cruises, on and offline booking capabilities and 24/7 customer service from our cruise experts. - Al Lenza Quotes

Customers at nwa.com now have even more options when planning their next vacation. In addition to their air travel needs, Northwest customers can take advantage of competitive pricing for cruises, on and offline booking capabilities and 24/7 customer service from our cruise experts.

Customers at nwa.com now have even more options when planning their next vacation. In addition to their air travel needs, Northwest customers can take advantage of competitive pricing for cruises, on- and off-line booking capabilities and 24-7 customer service from our cruise experts. - Al Lenza Quotes

Customers at nwa.com now have even more options when planning their next vacation. In addition to their air travel needs, Northwest customers can take advantage of competitive pricing for cruises, on- and off-line booking capabilities and 24-7 customer service from our cruise experts.

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