[By increasing response time, the network will increase Home Shopping Network's bottom line, he says. Cutting one second off of the average handle time of every call is worth $50,000, and the new net is reducing the average call handle time by more than 15%.] That's significant, ... What I care about is response time to the desktop because that half a second is important to me.  -   Roderick White     Quotes
[By increasing response time, the network will increase Home Shopping Network's bottom line, he says. Cutting one second off of the average handle time of every call is worth $50,000, and the new net is reducing the average call handle time by more than 15%.] That's significant, ... What I care about is response time to the desktop because that half a second is important to me. Roderick White
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