Providing exemplary support to our customers has been a hallmark of our company since it's founding in 1996. In filling this critical position, we were looking for an individual who not only understood the database marketing business, but also one who is aware of the importance of supporting the direct selling process for client organizations. In addition, we wanted someone who possessed the leadership skills necessary to take our Customer Service organization to the next level. We are delighted to have Katherine join our team as we continue to roll out our industry-leading solution to banks in the U.S. Mike Berry