The aim of these changes is to improve our focus on customers and our ability to serve their changing financial needs. It will also address the high ratio of staff in head office functions to those in direct customer contact, - Michael Geoghegan Quotes
The aim of these changes is to improve our focus on customers and our ability to serve their changing financial needs. It will also address the high ratio of staff in head office functions to those in direct customer contact, Michael Geoghegan
 Ability

More - Michael Geoghegan Quotes

Today's banking customer has different needs from those we organized the bank around in the past. Each month customers now make 5.5 million calls to our service centers, and log on 9 million times to do their banking online. This has had a transformational effect on our business, and we have to manage the bank accordingly. - Michael Geoghegan Quotes

Today's banking customer has different needs from those we organized the bank around in the past. Each month customers now make 5.5 million calls to our service centers, and log on 9 million times to do their banking online. This has had a transformational effect on our business, and we have to manage the bank accordingly.

Michael Geoghegan

 
It can be anything from corporate commercial stuff to somebody sharing their most personal thoughts. - Michael Geoghegan Quotes

It can be anything from corporate commercial stuff to somebody sharing their most personal thoughts.

Michael Geoghegan

 
The aim of these changes is to improve our focus on customers and our ability to serve their changing financial needs. It will also address the high ratio of staff in head office functions to those in direct customer contact, - Michael Geoghegan Quotes

The aim of these changes is to improve our focus on customers and our ability to serve their changing financial needs. It will also address the high ratio of staff in head office functions to those in direct customer contact,

Michael Geoghegan

 Ability
We must make decisions now, however difficult, to manage for the future. - Michael Geoghegan Quotes

We must make decisions now, however difficult, to manage for the future.

Michael Geoghegan

 Future
It certainly marks a major milestone in the adoption curve. - Michael Geoghegan Quotes

It certainly marks a major milestone in the adoption curve.

Michael Geoghegan

 Adoption
Adam is certainly responsible for popularizing it, but a lot of people worked on various parts of it, - Michael Geoghegan Quotes

Adam is certainly responsible for popularizing it, but a lot of people worked on various parts of it,

Michael Geoghegan

 People
The redeployment and removal of some roles will simplify our management structure and strip away costs that are no longer sustainable for financial retailers today. And the only way to secure jobs in the long term is to remain efficient and competitive. - Michael Geoghegan Quotes

The redeployment and removal of some roles will simplify our management structure and strip away costs that are no longer sustainable for financial retailers today. And the only way to secure jobs in the long term is to remain efficient and competitive.

Michael Geoghegan

 Management
Adam is certainly responsible for popularizing it, but a lot of people worked on various parts of it. - Michael Geoghegan Quotes

Adam is certainly responsible for popularizing it, but a lot of people worked on various parts of it.

Michael Geoghegan

 People
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