The Internet business lost last year because of the number of companies that just couldn't keep up with demand, ... ...We got really slammed, and you know, we did, fact of life. But there are very few people out there who aren't saying 'You know something? Those people did the right thing for the long term.' It may have cost them money. It may have been painful. It may have been written all up in the press. But you know something, everyone who had a satisfied experience said we dealt with things correctly. John Barbour