The software industry, in some cases, has reached a tipping point where new features provide marginal value to small business users. While it is important to continue providing useful new features, it is equally important to improve ease-of-use, so users can get more value out of the products than they have been able to in the past. Small businesses simply don't have the time or resources to worry about their technology - it's incumbent on vendors to build products that help the bottom line, not hurt it.  -   Richard Carriere     Quotes
The software industry, in some cases, has reached a tipping point where new features provide marginal value to small business users. While it is important to continue providing useful new features, it is equally important to improve ease-of-use, so users can get more value out of the products than they have been able to in the past. Small businesses simply don't have the time or resources to worry about their technology - it's incumbent on vendors to build products that help the bottom line, not hurt it. Richard Carriere
 Business