There are a lot of reasons why Apple -- and all companies -- need to make these processes as transparent as possible. More basic though, not having them or trying to circumvent them shows a lack of respect for their customers.  -   Rebecca Jeschke     Quotes
There are a lot of reasons why Apple -- and all companies -- need to make these processes as transparent as possible. More basic though, not having them or trying to circumvent them shows a lack of respect for their customers. Rebecca Jeschke
 Apple