[Adding new software and more people to reduce the cost of collaboration is great -- as long as it doesn't create even more work. To really ease the work overload -- and, not coincidentally, make corporations more nimble -- it's also essential to identify and eliminate unnecessary interactions.] Sometimes people need to remind themselves that there is an off switch -- and use it, ... Solitude is the scarce resource in business lives -- having that time when you are disconnected and realizing that everything will go along fine without you. Paul Saffo