[To build its SOA environment, Staples first had to dissect its business processes into its component functions, such as inventory checking, build-to-order, order history, and so on.] Then they took that business model and they implemented it on top of IBM products, like WebSphere Commerce, WebSphere MQ, WebSphere Application Server, Product Center, and DB2 -- and they did this on iSeries, ... Now they have a kind of full, SOA environment that enables them to bring new services to the marketplace much quicker, allows them to integrate any piece of the company they have or acquisitions very quickly, and gives a single, seamless view of their customer set across multiple channels. So they've gotten extremely good business value from being able to do that.  -   Robert LeBlanc     Quotes
[To build its SOA environment, Staples first had to dissect its business processes into its component functions, such as inventory checking, build-to-order, order history, and so on.] Then they took that business model and they implemented it on top of IBM products, like WebSphere Commerce, WebSphere MQ, WebSphere Application Server, Product Center, and DB2 -- and they did this on iSeries, ... Now they have a kind of full, SOA environment that enables them to bring new services to the marketplace much quicker, allows them to integrate any piece of the company they have or acquisitions very quickly, and gives a single, seamless view of their customer set across multiple channels. So they've gotten extremely good business value from being able to do that. Robert LeBlanc