That was a sign of a chink in our armor and nobody really realized it. We had a winning record at that point and we thought we didn't have a problem even though we got blown out. We really did, though. Jeff Foster
Motivational, Inspirational, Funny Quotes
![[Keiko has had limited contact with other marine mammals, but none of the encounters were close enough to learn much about his ability to interact in the wild. A harbor seal wandered into the pen, but quickly exited after spotting Keiko.] We've had pilot whales and mink whales and harbor porpoises, and we do see a change in behavior, ... He becomes a lot more vocal. He's a lot more active when these animals do show. - Jeff Foster Quotes](/pic/img/img.php?text=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&author=ICBKZWZmIEZvc3RlciAgICA=&num=11 "[Keiko has had limited contact with other marine mammals, but none of the encounters were close enough to learn much about his ability to interact in the wild. A harbor seal wandered into the pen, but quickly exited after spotting Keiko.] We've had pilot whales and mink whales and harbor porpoises, and we do see a change in behavior, ... He becomes a lot more vocal. He's a lot more active when these animals do show. - Jeff Foster Quotes")
![[How well an online retailer manages chargebacks and fraud can aid customer retention and help build profits, Jeff Foster, executive vice president at Retail Decisions, told the conference.] There are a lot of things in common between customer service and customer care and the transactions that you determine you`re going to accept or deny, ... And there`s a lot of customer care involved in how you manage chargebacks. - Jeff Foster Quotes](/pic/img/img.php?text=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&author=ICBKZWZmIEZvc3RlciAgICA=&num=7 "[How well an online retailer manages chargebacks and fraud can aid customer retention and help build profits, Jeff Foster, executive vice president at Retail Decisions, told the conference.] There are a lot of things in common between customer service and customer care and the transactions that you determine you`re going to accept or deny, ... And there`s a lot of customer care involved in how you manage chargebacks. - Jeff Foster Quotes")
