We've really hit an inflection point where people have brought instant messaging into the workplace and it now has become a business critical tool that people use every day to get their jobs done. The vast majority of this growth is being fueled actually by the consumer networks. The end-users have really voted with their feet, or fingertips. The growth of the business use of these consumer products has been quite phenomenal.  -   David Knight     Quotes
We've really hit an inflection point where people have brought instant messaging into the workplace and it now has become a business critical tool that people use every day to get their jobs done. The vast majority of this growth is being fueled actually by the consumer networks. The end-users have really voted with their feet, or fingertips. The growth of the business use of these consumer products has been quite phenomenal. David Knight