Operationally, they did quite well during the quarter, ... The real reason for [the higher losses] is their higher costs for markdowns on the consumer side. That's their attempt to err on the side of service.  -   Tom Courtney     Quotes
Operationally, they did quite well during the quarter, ... The real reason for [the higher losses] is their higher costs for markdowns on the consumer side. That's their attempt to err on the side of service. Tom Courtney